Biographies of Stream Chairpersons

1) Business Models


Sven M. Laudien is currently employed as Interim Full Professor at the University of Erfurt (Germany),  Faculty of Law, Economics, and Social Sciences, Chair in Strategic Management. He received his PhD from the University of Bremen (Germany) and his Diploma in Business Administration from the Christian-Albrechts-University Kiel (Germany). His research focuses on business models and business model innovation, strategic competence-based management, service management, service innovation, and international entrepreneurship. As organizer or author he has contributed to several international conferences. His research has also been published in national and international high impact journals.


Birgit Daxböck is currently employed as research assistant at Otto von Guericke University Magdeburg (Germany), Faculty of Economics and Management, Chair in International Management. She received her master degree in Business Administration from the Ludwig-Maximilians-University Munich (Germany) and her bachelor degree in Business Administration from the University of Bremen (Germany). Her research focuses on business models, business model innovation, product-service transition, and dynamic capabilities.

2) Competitiveness


Miguel González-Loureiro is from Dept. of Business Management & Marketing. University of Vigo (Spain) & CIICESI (Polytechnic Institute of Porto, Portugal). He holds a European PhD in Business Management. Nowadays, he teaches Strategic Management and International Business subjects. He is a collaborator of the Center for Innovation and Research on Business Management Sciences and Information Systems – CIICESI (Polytechnic Institute of Porto, Portugal). His research interests are the intersection between any of the next topics: strategy related with survival-growth, internationalization, entrepreneurship, innovation and intangible management, all of this with a particular focus on the human side of management. Recently, he has begun to develop a research line focused on organizational neuroscience and the managerial cognitive aspects of strategic decision making at the intersection of the mentioned above topics. He has published more than 30 articles in international journals such as Economics Letters, Management Decision, Intangible Capital, Int. J. of Physical Distribution & Logistics Management, Baltic J. of Management, Management International Review, Int. J. of Intercultural Relations, Technology in Society, BRQ-Business Research Quarterly, RIS-Revista Internacional de Sociología, among others. He has guest-edited two Special Issues in the field of strategy and intangible management in the Int. J. of Transitions and Innovation Systems and in Investigaciones Europeas de Dirección y Economía de la Empresa-IEDEE.

Maria José Sousa (PhD in Management) is a University Professor and a research fellow of CIEO (Algarve University) and BRU-ISCTE/IUL. Her research interests currently are information science, innovation and business management issues, with a particular focus on the learning and knowledge management processes. She is a best seller author in ICT and People Management and has co-authored over 50 articles and book chapters and published in several scientific journals (e.g. I. J. of Knowledge, Culture and Change Management, Knowledge Management, I.J. of Systems and Service-Oriented Engineering, Journal Business and Economics and Information Systems Frontiers and others), she has also organized and peer-reviewed international conferences, and is the guest-editor of one Special Issue. She has participated in several European projects of innovation transfer (with a total budget of about 1.6 million €) and is also External Expert of COST Association - European Cooperation in Science and Technology and President of the ISO/TC 260 – Human Resources Management, representing Portugal in the International Organization for Standardization.

3) Consumer Satisfaction and Retailing


Dr. Blazenka Knezevic is the associate professor at University of Zagreb, Faculty of Economics and Business, Croatia. Blazenka Knezevic holds a Ph.D. in Business Administration (Faculty of Economics and Business, University of Zagreb, Croatia). She is an Associate Professor at the Department of Trade. She teaches several graduate and post-graduate courses: Retail information systems; Economics of electronic commerce; Trade and trade policy; Procurement management; Supplier relationship management. She is the principal investigator at scientific project supported by Croatian Science Foundation. She participated in various international research projects and numerous professional research projects. She did PhD thesis on „Importance of knowledge in value creation in trade“. She has published more than 40 papers in conference proceedings, books and academic journals. She is a member of the editorial board of the Business Excellence Journal (BEJ) and advisory board of Entrepreneurial Business and Economics Review (EBER). She is the regular reviewer at several international scientific journals in fields of retailing, distributive trade, supply chains and distribution systems.


4) Doctoral Workshop


Anthony Wensley (University of Toronto) is actively engaged in education and research. His educational interests focus on developing innovative educational experiences for over 650 undergraduate students. In these endeavours he is supported by a wonderful team of faculty and staff. Anthony's research addresses the use of technology to improve the quality of health care services, knowledge management and the management of knowledge and intellectual property. Anthony is passionately interested in supporting innovative ideas that improve the quality of life for students and a wide variety of community stakeholders. He travels widely seeking out innovative ideas and practice

5) Human Resources Development and Education 


Gary N. McLean (Ed.D., Ph.D. hon.) is president of McLean Global Consulting, Inc., a family business. As an OD practitioner, he works extensively globally, especially in Asia. He recently worked in the Graduate School of Management in the International Islamic University of Malaysia as “Renowned Scholar.” He teaches regularly in the PhD program in HRD at NIDA (National Institute for Development Administration) in Thailand. Previously, he was a Senior Professor at Texas A&M University. He is professor emeritus and co-founder of the HRD program at the University of Minnesota. He served as President of the Academy of Human Resource Development and the International Management Development Association. He has served in editorial roles on a number of peer-reviewed journals in HRD and management. He is extensively published with books, book chapters, and journal articles. He has also presented numerous keynote addresses and workshops. His research interests are broad, focusing primarily on organization development and national and international HRD.

6) Innovation and Entrepreneurship


Manfred Bornemann earned his Ph.D. in 1998 on "Measuring Instruments in Knowledge Management" as an assistant professor at the Karl Franzens University of Graz, Austria. He specialized on issues relating to the management and valuation of intangible assets. Since then he published regularly in international conferences and built a reputation as speaker in topics of Intellectual Capital Management, Organizational Learning and Innovation. He was invited to teach at more than 15 international business schools and universities. Since 1996 Manfred developed his consulting company Intangible Assets Consulting in Austria and successfully contributed to issues of the assessment and management of Intangible Assets from the perspective of applied research. So far more than 200 projects have been completed. Project sizes range from startup companies to small and medium sized organizations to stock noted companies in almost all sectors of industry. The project scope covers for-profit as well as non-profit and public administration. Among the key achievements so far ranks an ongoing research project "Intellectual Capital Statement - Made in Germany" in the context of the Working Group on Intellectual Capital (Arbeitskreis Wissensbilanz) since 2004. Visible results are a well established guideline and a software solution for the evaluation and management of intellectual capital. After early positive results, the project won EU-commission funding under the name of InCaS in a broad consortium. The experiences of these prototypes could be published and were well received by German readers. Current topics of work include the development of policy instruments for knowledge-intensive organizations, the development of approaches for Integrated Reporting and identification of patterns for the management of Intellectual Capital in the context of Organizational Learning.


Susanne Durst is an Associate Professor of Business Administration at School of Business at the University of Skövde. Her research interests include intellectual capital management, entrepreneurship, and corporate governance. Specialties:Business transfers of small and medium-sized (SMEs), the buyer´s perspective in business transfers/managerial succession, corporate governance in SMEs, knowledge management in SMEs, meaning of intangibles in SMEs´ succession process, identification of and reporting on intangibles related risk; organizational turnover in SME.

7) Intellectual Capital


Dr. Aino Kianto (née Pöyhönen), D.Sc. (Econ. & Bus. Adm.) holds a full professorship in Knowledge Management at the School of Business and Management of Lappeenranta University of Technology in Finland. She also is the academic director for the Master Programme in Knowledge Management and Leadership. Her teaching and research focus on knowledge management, intellectual capital, creativity, innovation and organizational renewal. She has authored and co-authored more than 100 academic articles, papers, books and book chapters related with these topics. She has been called one of the most prominent academic figures in the field of intellectual capital and has received several awards for research excellence, e.g. 4 of her papers have been recognized with the Emerald Literati awards. She has been involved in a responsible role in 9 different research projects dealing with knowledge management, intellectual capital and innovation, e.g. she was the leader of the project Intellectual Capital and Value Creation where knowledge-based value creation was examined across 6 countries.  Professor Kianto’s expertise spans outside the academia: e.g. she is the inventor of the ORCI-method, used for assessing and developing organizational renewal capability in more than 100 organizations across Europe, has worked with the Future committee of the Finnish parliament and regularly lectures for practitioners.


Dr. Agnieta Pretorius is the Assistant Dean: Postgraduate Studies, Research and Innovation at the Faculty of Information and Communication Technology of the Tshwane University of Technology, South Africa. She is currently the chair of the Faculty Committee of Postgraduate Studies, the Faculty Committee of Research and Innovation and the Faculty Research Ethics Committee. Prior to her academic career, she was a software developer. Agnieta is an NRF rated researcher. Her current domains of research include knowledge management, innovation management, assessment of intellectual capital, decision support systems and software engineering. Her work is published in esteemed academic journals such as International Journal of Innovation Management, Electronic Journal of Knowledge Management and International Journal of Engineering and Industrial Management. She frequently reviews papers for international journals and conferences. She has worked with a number of software developing organisations in South Africa, Germany and Sweden.

8) Practicioners Track


Dr. Eduardo Tomé made is PhD in Economics (2001), with a Thesis on the European Social Fund. Since then he has worked in several Portuguese private universities. He published 24 papers in peer-reviewed Journals and presented 48 papers in international conferences. He also authored 3 book chapters, He run MSKE 2009, ECKM 2010, MSKE 2011 and UFHRD Europe 2012 at Lusiada University, from which he co-edited the Proceedings and edited three Special Issues in EJTD, EJKM and IJKBD (in print). From September 2013 he works in Universidade Europeia in Lisbon, Portugal.

9) Public policies


Carlos Jalali is Assistant Professor and member of the board of the Governance, Competitiveness and Public Policies Research Centre of the University of Aveiro, where he coordinates the PI2 - Public Policy Institutions Innovation research line. He earned his doctorate in political science from the University of Oxford, having previously received an M.Sc. in Development Economics (University of London) and a BA in Philosophy, Politics and Economics (University of Oxford). His research has been published in Party Politics, Journal of Political Marketing, European Journal of Communication and South European Society and Politics, among others.                                                        

10) Supply Chain Management and Logistics


Professor Dr. Gaby Neumann is Professor on Engineering Logistics at the Technical University of Applied Sciences Wildau. She received a Diploma in Materials Handling Technology from the Otto-von-Guericke-University of Technology in Magdeburg and a PhD in Logistics from the University of Magdeburg. From December 2002 to June 2009 she was Junior Professor in Logistics Knowledge Management at the Faculty of Mechanical Engineering there. Since 1991 she also has been working as part-time consultant in material handling simulation, logistics planning and specification of professional competences in certain fields of logistics. Furthermore, she has been active in professional training and further qualification on logistics simulation, logistics knowledge management, e-learning in logistics and media development (also in an international context) since 2003. Her current activities and research interests are mainly linked to fields like problem solving and knowledge management in logistics, logistics simulation and planning, and especially technology-based logistics learning, didactics of teaching logistics as well as logistics competence profiling and assessment. She has widely published in those fields and regularly presents related research papers at national and international conferences.


Dr. Helmut Zsifkovits is Head of the Chair of Industrial Logistics at the University of Leoben ( Helmut Zsifkovits received a Diploma in Business Administration and a PhD in Executive Information Systems from the University of Graz. After several positions held in research and industry, including Information Center Manager of UBG, a DaimlerChrysler company, and executive director of the Austrian Logistics Association, he has been active in teaching and research at the MUL since 2005, with special interests in logistics and process management, complexity and agility research, and information systems. The current research focus is on measurement of intangible assets in organizations, like competence or agility. Teaching assignments include Information Technology in Logistics and several areas of strategic logistics and supply chain management.